NTM Project Management
Driving Projects With Precision,
Strategy and Purpose.
Professional project management, facility oversight, and consulting solutions delivered through disciplined planning, execution, inspection, and strategic leadership.
Property management & facility services
Hands-free management for landlords, wherever you live.
NTM manages residential, commercial and mixed-use properties — tenants, maintenance, finances and compliance — so you collect a return instead of a second job. Built especially for owners who cannot be on site every week.
- Tenant screening and lease administration
- Rent collection and monthly reporting
- Scheduled maintenance and inspections
- Electrical, plumbing, AC and solar support
- 24/7 emergency repair response
- Vacancy marketing and re-letting
Why landlords fail without management
The six ways an unmanaged property loses money
None of these are unusual. They are the ordinary, predictable outcome of a property with nobody actively managing it — and every one has a specific fix.
Vacancy drags on
A unit sits empty for months because nobody is actively marketing it, following up on enquiries, or moving fast on a serious applicant.
The fix: active listing, managed viewings, and a screening process that moves in days, not weeks.
Rent arrives late, or not at all
Without a system, collection becomes informal, arrears drift, and confronting a tenant becomes personal and awkward for the owner.
The fix: a defined collection process and arrears procedure that isn't the owner's problem to enforce personally.
Small repairs become big ones
A minor leak reported to nobody becomes a rotten floor. Deferred maintenance is the single biggest destroyer of property value.
The fix: scheduled inspections that catch problems while they are still cheap to fix.
Bad tenants get in
Desperation to fill a vacancy skips proper screening, and the resulting damage or unpaid rent costs far more than the vacancy did.
The fix: consistent background and reference checks applied to every applicant, regardless of urgency.
The owner has no real visibility
Especially for diaspora owners: updates arrive by phone call, informally, and there is no way to verify what is actually happening on site.
The fix: written monthly reports with photos, expenses and occupancy — a record you can check, not a story to trust.
Records don't exist at tax or sale time
No expense trail, no maintenance history, no proof of income. This becomes a real problem the moment you need to sell, refinance, or declare income.
The fix: every transaction and repair logged and retained, so the paperwork exists when you need it.
The division of responsibility
What stays yours, what becomes ours
Management works because the split is explicit. You keep every decision that matters to you as an owner. We take on everything operational — the daily work that turns a property into an asset instead of a liability.
You decide
- Rent levels and any adjustment
- Whether to accept a specific applicant we recommend
- Major capital works — a new roof, a renovation, a system replacement
- Your management fee and contract terms
- Whether to sell, refinance, or hold
- Who else is authorised to act on your behalf
We are responsible for
- Marketing vacancies and managing viewings
- Screening applicants and preparing lease documents
- Collecting rent and chasing arrears through a defined process
- Routine maintenance, inspections and contractor coordination
- Emergency repair response, day or night
- Monthly reporting: income, expenses, occupancy, condition
- Keeping the records that protect your ownership
The line matters because it keeps you in control of the decisions that affect your capital, while removing the operational load that is actually the reason most self-managed properties underperform — not lack of care, but lack of time.
What we actually do
Four pillars of management, in full
Property management is usually described in a sentence. Here it is broken into the actual work, so you know precisely what your fee covers.
Tenant & Lease Management
Everything from the first enquiry to the day a tenant moves out, handled to a written standard rather than an informal arrangement.
Getting a tenant in
- Vacancy marketing and listing preparation
- Managed viewings, in person or by video for owners abroad
- Applicant screening: identity, income, references, prior tenancy
- Lease drafting, with terms that protect the owner
- Move-in condition report, photographed room by room
Managing the tenancy
- Rent collection and receipting on a fixed schedule
- Arrears follow-up through a defined, documented process
- Lease renewals and rent review at the right time
- Tenant communication and dispute handling
- Move-out inspection and deposit reconciliation
Property Maintenance & Facility Services
Scheduled inspection and prompt repair, because deferred maintenance is the single largest avoidable loss in property ownership.
Routine & preventive
- Scheduled inspections, at an interval agreed with you
- Roofing and waterproofing checks ahead of the rains
- Painting, flooring and carpentry upkeep
- AC and ventilation servicing
- Preventive maintenance calendar for your property
Repairs & response
- Electrical and plumbing repair, by vetted contractors
- 24/7 emergency response for urgent failures
- Contractor sourcing, supervision and verification of work
- Quotes above an agreed threshold sent to you before approval
- Photographic evidence of work completed
Owner Reporting & Financial Management
The part that lets you trust the arrangement without being present — a paper trail you can check rather than a story you have to believe.
Ongoing reporting
- Monthly statement: income, expenses, net position
- Occupancy and vacancy tracking
- Photographic condition updates
- Arrears status and action taken
- Delivered on a fixed schedule, whether or not you ask
Records & compliance
- Digital receipt and invoice archive for every transaction
- Maintenance history retained against the property
- Annual summary, useful for tax or valuation purposes
- Lease and inspection documents stored and accessible
- Records available to you at any time, not only on request
Technical & MEP Services
The installations that keep a property safe, efficient and attractive to tenants — installed and maintained by technicians who know the standard.
Core systems
- Electrical installation, wiring and fault repair
- Plumbing: water supply, drainage, bathroom installation, leak repair
- Air conditioning installation and servicing
- Solar backup systems for outage-prone areas
Safety & security
- CCTV installation and network maintenance
- Fire alarm and smoke detection systems
- Gate automation and access control
- Compliance checks for tenant and occupant safety
What actually happens, on a schedule
A month of managing your property
Not a list of services — a rhythm. This is roughly what happens to a typical managed property in an ordinary month, so you know what to expect rather than having to ask.
Rent collection window
Rent due date, collection, receipting, and same-week follow-up on anything outstanding.
Maintenance requests
Tenant-reported issues triaged, quoted where needed, and scheduled against urgency.
Scheduled inspection
Where due, a walk-through inspection with photographs, logged against the property record.
Contractor supervision
Any repair work verified on completion before payment is released to the contractor.
Owner statement
Income, expenses and net position sent to you, whether or not anything unusual happened.
This is the baseline rhythm. A vacancy, a lease renewal, or an emergency repair adds to it — and each of those has its own defined process rather than being handled ad hoc.
What management actually costs you
The real comparison isn't fee versus free
Self-management looks free until you count what it actually costs in vacancy, deferred repairs and the value of your own time. This is not a claim — it is the arithmetic every owner should do before deciding.
| Cost driver | Typical self-managed outcome | Under active management |
|---|---|---|
| Vacancy period | Often extends because marketing and viewings are irregular | Actively marketed and shortened through managed viewings |
| Deferred maintenance | Small issues reported late, or not caught until they are expensive | Caught early through scheduled inspection |
| Tenant quality | Screening skipped under pressure to fill a vacancy | Consistent screening applied to every applicant |
| Your time | Calls, visits and chasing rent absorb hours you don't get back | Time returned to you; we absorb the operational load |
| Records at sale or tax time | Reconstructed from memory, often incomplete | Maintained continuously, ready when needed |
| Management fees vary by property type, size and scope of service, and are quoted individually — ask us for a specific figure against your property. | ||
Owning from abroad
Built for owners who cannot be there
A large share of the properties we manage belong to Cameroonians living abroad. The ordinary risk in that situation is simple: you cannot verify what you are told, and the person managing informally knows it.
Every part of this service is built to remove that gap — documented reporting, verifiable records, and a process you can question at any point.
Monthly reporting, not a phone call
A written statement with figures and photographs, on a fixed schedule you can rely on.
Remote viewings for new tenants
Video walkthroughs so you can see an applicant's proposed unit before it is let, wherever you are.
Approval thresholds you set
Repairs above an agreed value come to you before they are authorised — nothing significant happens silently.
A named contact, not a call centre
One person responsible for your property who you can reach directly.
Records ready for your next visit
When you do return, the maintenance history and financial record are there to walk through together.
How we take over
From first conversation to first report
Handover is deliberately unhurried at the start, because an accurate baseline is what makes every report after it trustworthy.
Property assessment
We walk the property, document its condition, and understand what it needs before proposing terms.
Management agreement
Scope, fee, reporting frequency and approval thresholds agreed in writing before anything begins.
Onboarding
Existing tenants transitioned, records established, and a full condition baseline recorded with photographs.
Active management
The monthly rhythm begins — collection, maintenance, reporting — and your first statement arrives on schedule.
Being straight with you
What management does and does not fix
What we take on
- Finding and screening tenants to a consistent standard
- Collecting rent and managing arrears through a defined process
- Routine maintenance, inspection and contractor supervision
- Emergency response outside normal hours
- Transparent, scheduled financial reporting
- Keeping records that hold up at tax or sale time
What remains yours
- Legal ownership and title — management does not change either
- Capital decisions: major renovation, refinancing, sale
- Setting the rent level, on our recommendation
- Market conditions, which affect vacancy regardless of management quality
- Approving spend above your agreed threshold promptly
- Providing clear instruction when a decision genuinely needs your judgement
Management reduces risk and workload; it does not eliminate either. A well-managed property can still see a vacancy in a slow market, or an unavoidable major repair. What changes is that you find out early, in writing, with options — not months later and by accident.
What it adds up to
The practical difference
01. Time back
No more fielding tenant calls or chasing contractors yourself. The operational load moves to us.
02. Steadier income
Shorter vacancies and consistent collection mean fewer gaps in your return.
03. A property that lasts
Scheduled maintenance protects the asset instead of letting it degrade quietly.
04. Lower risk from tenants
Consistent screening reduces default, damage and the cost of eviction.
05. Real visibility from anywhere
Monthly reports mean you know the position of your asset without being present.
06. Records that work for you
Complete history ready when you refinance, sell, or need to declare income.
Elsewhere at NTM
Services that connect to this one
NTM Agency
Selling or acquiring a property to add to your portfolio, handled by our real estate team.
Construction & building
Adding a unit, renovating, or building new stock to bring into management once complete.
NTM Training Centre
Certified caretakers and cleaning staff for your property, trained to a documented standard.
Before you write to us
Questions we are asked most
What types of property do you manage?
Residential houses and apartments, commercial units, and mixed-use buildings. Portfolio size ranges from a single rental unit to multi-property holdings. Tell us what you own and we'll confirm whether it's a fit.
How much does management cost?
It depends on property type, size and the scope of service you want — a single unit and a multi-property commercial portfolio are not priced the same way. We assess the property first, then quote a specific figure rather than a generic percentage that may not reflect the real work involved.
What happens if a tenant doesn't pay?
Arrears follow a defined process: a reminder, a formal notice, and escalation on a fixed timeline if the situation doesn't resolve. You are informed at each step and consulted before anything drastic. We handle the process so it never becomes a personal confrontation between you and a tenant.
Can I choose my own contractors?
Yes. We can work with contractors you already trust, or use our own vetted network, or a mix of both. Whoever does the work, we still supervise it and verify it before payment is released.
How do I know the reports are accurate?
Every report is backed by photographs and receipts you can check independently. You are also welcome to visit unannounced, request additional documentation at any time, or ask a family member to inspect on your behalf. Nothing in the process depends on taking our word for it.
What if I want to switch from another manager?
We handle the transition: a full property assessment, condition documentation, and a clean handover of tenant and financial records where the previous manager provides them. Most transitions complete within a few weeks.
Can you manage a property I haven't built yet?
Yes — and it's worth talking to us before construction finishes. We can advise on layout and fittings that make a property easier and cheaper to manage, and have the unit ready to list the moment it's complete.
How do I end the management agreement if I need to?
Notice terms are set out in your contract and agreed before you sign, so there are no surprises either way. On exit, you receive a full handover of records, keys and any tenant documentation.
Start with an assessment
Tell us about your property.
A short conversation about what you own, where it is, and what you need. We'll follow with a property assessment and a specific management proposal — no obligation to proceed.
- Phone
- +237 653 404 742
- support@ntmcm.com
- Start a chat
- Office
- Carrefour BP Cite, Ndokoti, Douala
- Coverage
- Douala, Yaoundé and nationwide
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© 2026 NTM Construction & Management, Cameroon. Management fees, service scope and reporting frequency are confirmed individually per property in your management agreement.
