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Customers’ Projects
Customers' Projects
Every project NTM is managing for you, with its current stage, site records and shared documents. Progress is recorded as work happens, so what you see here is the working record rather than a summary written afterwards.
Private to your account
Updated as work happens
Documents included
Seeing "Nothing Found"?
That message appears for two reasons. Either no project has been created for your account yet, or your account has not been linked to an existing project. The second is more common, and it is something we fix on our side in a couple of minutes.
Send us your account email and the project name through Contact NTM and we will connect them. If you are browsing before starting a project, our public portfolio at Projects & Events shows completed and ongoing work.
Reading a project
What each project record contains
Open any project to find these. Not every project uses all of them, depending on scope.
Timeline
Site logs
A dated record of work completed, materials delivered and anything that caused a hold-up.
Evidence
Photographs
Images tied to a date and stage. Compare consecutive sets rather than judging one in isolation.
Structure
Milestones
The stages your project passes through, and which one it is currently in.
Paperwork
Documents
Drawings, agreements and revisions. Anything agreed should appear here in writing.
Money
Costs
Materials and labour set out separately, so any single line can be questioned.
People
Your contact
The NTM coordinator responsible for this project and how to reach them.
Status key
What each project status means
Planning
Scope, drawings and quantities being resolved. Nothing on site yet.
Mobilising
Materials ordered, crew scheduled, site being prepared.
In progress
Active construction. Site logs and photographs updating regularly.
On hold
Paused, with the reason recorded. Weather, supply or a pending decision.
Complete
Handed over, with final documentation in your records.
If a status does not match what you understood, ask rather than assume. Statuses are set by the coordinator and can lag reality by a day or two.
How to use this page
Following a project properly
- Start with the newest entry Read the most recent update first, then work back to your last visit. That way you see the current position before the history.
- Compare photographs across weeks A single photograph tells you little. Two sets a fortnight apart tell you whether the programme is moving.
- Check documents against decisions If you agreed a change, look for it in writing. If it is not there, raise it before that work proceeds.
- Note gaps and ask about them Quiet weeks are often legitimate. Asking early is how a small delay stays small.
- Collect questions into one message One considered message gets a fuller answer than several scattered ones.
Related
Where to go next
Dashboard
Your account overview, with quick links to everything else.
Docs & Payments
Contracts, drawings and files shared with you.
My Invoices
What has been issued and what is settled.
Projects & Events
Our public portfolio of completed and ongoing work.
NTM Wiki
How the site works and answers to common questions.
NTM Services
Everything we deliver, from construction to property management.
Need something explained?
If a project entry is unclear, a document is missing, or a status does not match what you expected, tell us what you were looking for.
Contact NTM WhatsApp Support